A-Trip Transport ("A-Trip," "we," "us," or "our") operates a platform connecting corporate clients, vehicle owners, and individual riders for transport and logistics services in Ethiopia. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact information you provide, such as your name, phone number, and email address, when you register, submit a job request, or contact support
- Trip and booking information, including pickup/drop-off locations, vehicle type requested, and booking history
- Vehicle owner information, such as vehicle registration details, business license, TIN, and identification documents submitted during registration
- Communications you send us through our website, phone, WhatsApp, or Telegram
- Basic technical information, such as browser type and device information, when you visit our website
2. How We Use Your Information
We use the information we collect to:
- Match corporate job requests with available vehicle owners and drivers
- Process bookings, agreements, and payments
- Provide customer support and respond to inquiries
- Verify vehicle owner and driver eligibility
- Improve our services and website
- Communicate service updates, including via phone, WhatsApp, or Telegram
3. How We Share Your Information
We share information only as necessary to provide our services:
- With vehicle owners and drivers, to fulfill a job request or booking
- With corporate clients, to confirm and manage agreed services
- With service providers who help us operate our platform (e.g., hosting, payment processing)
- When required by law, or to protect the rights, safety, or property of A-Trip, our users, or the public
We do not sell your personal information to third parties.
4. Data Security
We take reasonable measures to protect the information we hold from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or contractual obligations that require us to retain certain records (such as vehicle owner documentation or contract history).
6. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
7. Contact Us
Questions about this Privacy Policy can be sent to adiamattradingplc@gmail.com or support@adiamattradingplc.com or by calling 9590.